Oliver API scheduled update v1.6.15

March 23, 2020

We have some fresh updates from our pipeline ready to deliver to you. Check out below the changes, the release plan, and phasing out of the current version.

Changelog

REST API - (Oliver API)

  • Compliance is the new KPI that we are adding to our output list. If you want to know your agents' compliance level to industry standards, such as Mini-Miranda, you can give it a try in our next release.

Streaming API - (Oliver Live API)

  • A major revamp of our streaming API output is on its way. We have a new version that is very easy to access and parse. In addition, we now offer the decision confidence level for each output provided. You can find the details in our published output specification document at readme.io

Release Plan

March 27, 2020

April 10, 2020

  • The phase-out period of the previous version ends and the endpoints are deactivated.
    In case you want to continue using the previous version (although not recommended) you can contact us at [email protected]

The Oliver API development team